Returns Policy

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Down's Heart Group will always endeavour to supply all goods to a high standard. In the unlikely event that you are dissatisfied with the quality of your purchase or it has been damaged in transit, Down's Heart Group will gladly offer a replacement or a refund.

Should you require a replacement or refund, please contact us within 14 days of receiving the goods for further instructions. You may either telephone us on 0845 166 8061 or email sales@dhg.org.uk.